Case Study: Medstar ER Training Performing Under Pressure with Medstar Washington

Case Study: Medstar ER Training Performing Under Pressure with Medstar Washington

1.6x
net synergies realized above the initial target in the first year
The story

High pressure, high stakes

The first few moments a patient is in the emergency room are the moments that can determine whether they live or die. To scale training and limit liability for doctors in training, Medstar Washington needed a new solution. Working with veteran hospital staff and Navy Seal performance experts from Arena Labs, we created a series of 360 videos that captured the first few moments of admission into an emergency room – giving doctors in training a look at how it’s done.

key steps

Our Approach

DistrictX partnered with the company to design a future-ready salesforce, implementing a new reporting structure and an optimized balance of generalists and specialists. The goal was to maximize synergies while minimizing customer impact. This collaborative effort involved several key steps:

Create a real-life training scenario to prepare doctors in training for the pressures and processes that come along with working in an emergency room.

Leveraging the power of immersive 360 video, we created a series of XR experiences that gave doctors in training a front row seat to action in the ER — giving them greater context in educational materials.

The experience has since become an integral part of medical training for Medstar Washington, and is used across the organization to give doctors-in-training a first.

 
Our philosophy

The Results

Faster approvals

Higher Engagement

Quicker closing/deal flow

Increased revenues

Recommendations

Guide the Process and Solve Problems

A weekly, executive-level decision mechanism to guide the process and solve problems as they arise.

“We wouldn’t have gotten to where we are today without Finovate. The Finovate spent time with us to better understand our processes and where our bottlenecks were.”

H&N
Rebecca Roy
H&N – CEO & President
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